Welcome to Bizotico ("Company," "we," "us," or "our"). These Terms & Conditions govern your use of the website ("Site") and any related services provided by Bizotico. By accessing or using the Site, you agree to be bound by these Terms & Conditions and our Privacy Policy.

1. Use of the Site

1.1 Eligibility: You must be at least 18 years old to use this Site. By using this Site, you represent that you are at least 18 years of age or older.

1.2 Compliance: You are responsible for ensuring that your use of the Site complies with all applicable laws and regulations.

1.3 Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that may damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.

2. Account Registration

2.1 Account Creation: In order to access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Product Information and Pricing

3.1 Product Accuracy: We make every effort to ensure that the information about our products, including descriptions, images, and pricing, is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of any product information on the Site.

3.2 Price Changes: Product prices are subject to change without notice. The price displayed at the time of purchase is the final price.

3.3 Order Acceptance: We reserve the right to refuse or cancel any orders containing inaccuracies or errors, including but not limited to incorrect pricing, product descriptions, or availability.

4. Ordering and Payment

4.1 Order Placement: By placing an order through our Site, you agree to provide accurate and complete information necessary to process and fulfill your order.

4.2 Payment: Payment for orders placed on our Site is processed securely through our designated payment gateway. We accept various payment methods as indicated during the checkout process.

4.3 Order Cancellation: We reserve the right to refuse or cancel any orders, limit order quantities, or restrict delivery to certain locations at our discretion.

5. Shipping and Delivery

5.1 Delivery Times: We strive to process and ship orders in a timely manner. However, delivery times may vary depending on factors beyond our control, such as shipping carrier delays or unforeseen circumstances.

5.2 Shipping Responsibility: We are not responsible for any delays, damages, or losses incurred during the shipping and delivery process. Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the order to the designated address.

6. Returns and Refunds

6.1 Return Policy: We want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.

6.2 Return Procedure: Please review our Return Policy for detailed information on eligibility, return procedures, and any applicable restocking fees or return shipping charges.

7. Intellectual Property

7.1 Ownership: All content, materials, and intellectual property displayed on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, are the property of Bizotico or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Restrictions: You may not reproduce, distribute, modify, transmit, perform, or display any content from this Site without the prior written consent of Bizotico.

8. Limitation of Liability

8.1 Disclaimer: In no event shall Bizotico, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, or business interruption, arising out of or in connection with your use of the Site or the content, materials, or services provided on or through the Site.

8.2 Limitation: Bizotico's total liability for any claims arising out of or relating to these Terms & Conditions or the use of the Site shall not exceed the total amount paid by you to Bizotico for the products or services giving rise to the claim.

9. Indemnification

9.1 Agreement: You agree to indemnify and hold harmless Bizotico, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Site, your violation of these Terms & Conditions, or your violation of any rights of a third party.

10. Governing Law and Dispute Resolution

10.1 Jurisdiction: These Terms & Conditions shall be governed by and construed in accordance with the laws of Bengaluru, without regard to its conflict of law principles.

10.2 Venue: Any dispute arising out of or relating to these Terms & Conditions or your use of the Site shall be resolved exclusively in the state or federal courts located in Bengaluru, and you hereby consent to the personal jurisdiction and venue of such courts.

11. Changes to These Terms & Conditions

11.1 Updates: Bizotico reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms & Conditions constitutes your acceptance of the changes.

12. Contact Us

12.1 Questions: If you have any questions or concerns about these Terms & Conditions, please contact us at the following addresses:

  • Operational Address: No. 210/2, Upper Palace Orchards, Bellary Rd, Sadashiva Nagar, Armane Nagar, Bengaluru, Karnataka 560080, India.
  • Warehouse Address: No. 1, Maruti Complex, 3rd Floor, RT Nagar Main Road, Bangalore, Karnataka, India – 560 032.